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Guide

How Owners Manage Rent Collection on Keyda

A quick guide for property owners to track rent, approve payments, and keep financial records in one place.

owner 7 min read 8 Apr 2025
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Quick Summary

Property owners can approve tenant payments, track receipts, and keep rent records in the dashboard.

What You'll Learn

  • ✓ How to review incoming payments
  • ✓ How to approve rent receipts
  • ✓ Where to export payment history

Before You Start

  • Confirm the lease is active
  • Ensure the tenant has submitted rent payment details
  • Keep your bank account details updated

Step-by-step Guide

Step 1: Open your Owner dashboard

Go to Dashboard → Payments and review pending collections.

Step 2: Review each payment

Check the tenant, lease, and amount. If the payment matches the agreed rent, approve it so the system confirms the receipt.

Step 3: Track receipts

Approved payments are saved automatically. Use the receipt history to resolve tenant questions and to prepare monthly accounts.

Common Questions

Q: Can I reject a payment? A: Yes. If the amount is incorrect, ask the tenant to resubmit with the right lease details.

Troubleshooting

Problem: A tenant payment is delayed. Solution: Confirm the payment method, then ask the tenant to upload proof or retry through the platform.

This guide is provided by Keyda for general platform guidance. For account-specific support, contact the Keyda support team.

Open dashboard Contact support

The guidance in this article is not a substitute for legal or financial advice. Always verify the details in your Keyda dashboard before taking action.