Quick Summary
A step-by-step guide for agents and agencies on qualifying leads, preparing the lease, and closing a rental transaction.
What You'll Learn
- ✓ How to qualify tenant leads
- ✓ How to prepare documents for the landlord
- ✓ How to complete the contract and payment handoff
Before You Start
- Collect tenant references and IDs
- Confirm the landlord's requirements
- Review the property listing and lease terms
Step-by-step Guide
Step 1: Qualify your tenant
Check the tenant's profile and preferred move-in dates. Confirm budget and verification status before making a recommendation.
Step 2: Present the lease terms
Walk the tenant through the lease duration, rent payment schedule, and any maintenance responsibilities.
Step 3: Finalise the application
Submit the final application on Keyda. Make sure the tenant has uploaded all documents and the landlord has approved the listing.
Common Questions
Q: What if the tenant changes their move-in date? A: Update the application as soon as possible and notify the landlord before the lease is finalised.
Troubleshooting
Problem: The landlord needs additional verification. Solution: Provide proof of the tenant's identity and any supporting documents through the agent dashboard.
Related Guides
This guide is provided by Keyda for general platform guidance. For account-specific support, contact the Keyda support team.
The guidance in this article is not a substitute for legal or financial advice. Always verify the details in your Keyda dashboard before taking action.